QLIMS Case Study: A Leading Global Confectionery Brand

In this case study, we explore how one of the world’s largest confectionery brands overcame quality control barriers and how the QLIMS solution supported them in achieving the highest testing standards for raw and packaging materials.

The Challenge: A Matter of Scale and Complexity

To meet stringent quality standards, all materials entering the factory must be tested before being approved for use. This requires the onsite laboratories to process between 15,000 and 20,000 samples per year.

The Senior Site Chemist explains:

"We have over 150 raw materials for our products and hundreds of packaging materials as well. Some materials are made at multiple sites by the same supplier, and each site will potentially have a different rating."

The laboratory faces not only a massive volume of samples but also complex testing protocols:

- Materials are classified by risk level and supplier rating.

- High-risk materials from reputable suppliers undergo flexible testing frequencies (e.g., testing every fifth or even tenth delivery).

To manage this complexity, automation is vital. QLIMS plays a key role in maintaining control over the entire testing process.

The Solution: Optimization via Smart Algorithms

QLIMS allows the manufacturer to test large volumes of materials using automated algorithms that manage testing frequency based on risk assessments of the material, supplier, and production site.

Streamlined Operational Workflow

The Site Chemist describes how QLIMS simplifies daily tasks:

- Rapid Data Entry: From warehouse deliveries, staff simply key in QLIMS material codes, batch numbers, container numbers, and pallet numbers.

- Flexible Configuration: Using the Sample Type Manager, users can configure specific testing requirements for each supplier.

- Reduced Testing Methodology: The system automatically determines the necessary testing frequency for each material on a per-supplier basis.

- Visual Warning System: Customized QLIMS reports display status via "Green" or "Red" lights, indicating whether materials are cleared to enter the warehousing system.

Results: Guaranteeing Quality and Brand Reputation

In food manufacturing, there is no room for error. The QLIMS system is an essential tool for managing traceability, guaranteeing the quality expected by customers, and protecting valuable brand reputation.

Key Highlights:

- An 11-Year Partnership: QLIMS has been an integral part of the brand’s quality assurance process for over a decade.

- Instant Traceability: In the event of a recall, the business can immediately trace which pallets of raw materials were used in a specific item.

- Comprehensive Visibility: QLIMS provides data visibility from the moment material is delivered to the warehouse until it leaves the site—a level of tracking that would be impossible to achieve manually.

For further support, please contact:

COE team Email: info@transmed.com.vn Hotline: 0949 934 595